We offer a 100% satisfaction guarantee. If for any reason you are not completely satisfied, we will gladly accept a return for exchange or refund (less shipping and handling), provided the item is returned within 30 days from date of shipment.

To return an item:

Please contact our customer service department at (800) 850-0081 and please have your Order ID number available. Customer service is available between the hours of 9:00 am and 5:00pm Pacific Standard time, Monday through Friday. In order to receive credit or exchange an item, our customer service department must provide you a Return Merchandise Authorization (RMA) number.

Return the item(s) in the original packaging along with the RMA to the address below. Be sure to include a copy of the packing slip with your return. Customers are responsible for shipping cost(s) unless the merchandise was received defective or mis-shipped.

Laurel Ink
Returns Dept.
911 N 145th St.
Seattle, WA 98133